{"id":48116,"date":"2025-04-24T18:00:49","date_gmt":"2025-04-24T10:00:49","guid":{"rendered":"https:\/\/www.gr888.co\/?p=48116"},"modified":"2025-04-23T18:33:37","modified_gmt":"2025-04-23T10:33:37","slug":"netizen-inireklamo-airline-dahil-hindi-napaalis-ang-tatay-kahit-aprubado-ng-immigration","status":"publish","type":"post","link":"https:\/\/www.gr888.co\/en\/review\/48116","title":{"rendered":"Netizen Complains to Airline Because Father Was Not Deported Even Though Immigration Approved"},"content":{"rendered":"

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A netizen has filed an online complaint against a well-known airline after her 78-year-old father was denied boarding a flight to Bali, Indonesia.<\/strong> According to Diana Natividad, they went through travel tax<\/strong> and immigration<\/strong> smoothly, and immigration staff confirmed that her father's passport<\/strong> was still valid even though it had a small tear.<\/span><\/p>

When they arrived at check-in counter A19<\/strong>, the ground staff<\/strong> noticed the tear and said they needed to send it to immigration in Bali to see if it would be accepted. They were kept waiting for a few minutes, and while asking questions, they received a bad and seemingly emotional answer<\/strong>: \u201cIf I lose my job, what will I feed my child?\u201d<\/span><\/p>

Despite the tension, his father got a boarding pass<\/strong> from the senior citizen counter<\/strong>. But while waiting at Gate 102<\/strong>, there was no notice that it had been moved to Gate 111<\/strong>, so they ran there. Upon arriving at the new gate, his father<\/strong> was not allowed to board even though he had a boarding pass and had already cleared immigration.<\/span><\/p>

Because of this, he was no longer able to travel with her. He was left alone and went home disappointed<\/strong>. According to Diana, immigration confirmed again that the passport was valid<\/strong> and there was nothing to worry about. The Cebu Pacific supervisor<\/strong> even called the gate to allow her father to board, but the staff still refused.<\/span><\/p>

In her post, Diana emphasized that the flight might have been overbooked<\/strong> and that the tear was just an excuse. So she reminded everyone: \u201cTake care of your passport<\/strong>. Always take clear photos<\/strong> of each page and don't let anyone leave it. Even if you pass through immigration, the airline staff can still refuse you boarding<\/strong>.\u201d<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>